About Changing Outcomes


the Directors

Changing Outcomes was established in 2017 by Andrew Roberts.

The focus of the business in its infancy was to solely provide high quality Regulation 44 / Independent visits.

However, the company has grown exponentially, and requests from clients to provide a range of consultancy services has led to new Directors coming on board.



(Operations Director)

I have been involved in the social care sector for over 15 years and have worked across a range of settings during this time. I have a background in Psychology and whilst initially wanting a career in this field, a series of events led me onto a different path. I’m extremely grateful that it did as there’s so much important work to be done with young people and their families, outside of the clinical environment.

My final role prior to setting up Changing Outcomes in 2017 was as a registered manager of a children’s home. There were periods when I found this extremely challenging but when all said and done, it’s certainly a time which I can look back on with a lot of fond memories and a great deal of pride.

Whilst I did find being a registered manager rewarding, I came to the realisation that my true calling lay in helping as many organisations as I could with their service delivery. I felt that carrying out Regulation 44 visits would provide me with the perfect platform to be able to achieve this and so I went about setting up Changing Outcomes. As operations director, I help oversee the day to day running of the company.

Vickie Healey managing director pic


(Managing Director)

I have worked with young people across a variety of settings for almost for 20 years. The diverse nature of my experiences, which have included roles in detached youth work, therapeutic communities, children’s homes, semi-independent homes, and an adolescent mental health hospital, has allowed me to continually develop my knowledge of the sector. 

I have been in senior management positions since 2014 and have worked as a home manager 4 times previously. I am extremely passionate about collaborative working and joined Changing Outcomes in 2018 to help support providers with their care of vulnerable children and young people. I became the managing Director of the company in 2022 and currently oversee the smooth running of all Regulation 44 visits. 

Our Contractors

In addition to our Directors, Changing Outcomes works with several committed and talented contractors.

Their efforts are fundamental to the smooth operation of the company and their contribution is very much appreciated.


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