About Changing Outcomes

Changing Outcomes was established in 2017 by Andrew Roberts.

The focus of the business in its infancy was to solely provide high quality Regulation 44 / Independent visits.

However, the company has grown exponentially, and requests from clients to provide a range of consultancy services has led to new Directors coming on board.

Andrew
Roberts

(Operations Director)

I have been involved in the social care sector for over 20 years and have worked across a range of settings during this time. I have a background in Psychology and whilst initially wanting a career in this field, a series of events led me onto a different path. I’m extremely grateful that it did as there’s so much important work to be done with young people and their families, outside of the clinical environment.

My final role prior to setting up Changing Outcomes in 2017 was as a registered manager of a children’s home. There were periods when I found this extremely challenging but when all said and done, it’s certainly a time which I can look back on with a lot of fond memories and a great deal of pride.

Whilst I did find being a registered manager rewarding, I came to the realisation that my true calling lay in helping as many organisations as I could with their service delivery. I felt that carrying out Regulation 44 visits would provide me with the perfect platform to be able to achieve this and so I went about setting up Changing Outcomes. As operations director, I help oversee the day to day running of the company and specialise in new home set ups.

Vickie
Healey

(Managing Director)

I have worked with young people across a variety of settings for almost for 20 years. The diverse nature of my experiences, which have included roles in detached youth work, therapeutic communities, children’s homes, semi-independent homes, and an adolescent mental health hospital, has allowed me to continually develop my knowledge of the sector.

I have been in senior management positions since 2014 and have worked as a home manager 4 times previously. I am extremely passionate about collaborative working and joined Changing Outcomes in 2017 to help support providers with their care of vulnerable children and young people. I became the managing Director of the company in 2021 and currently oversee the smooth running of all Regulation 44 visits.

Gavin
Woods

I have been involved in supporting young people across a variety of settings, including education, the church, the youth service, and residential care for the last 25 years. Within that time, I have acted as a Head of Care for a Residential Special School, and been a Registered Manager for a children’s home, including a multi-home site, achieving Good and Outstanding outcomes along the way. Since 2021, I have been working for Changing Outcomes, where I have been involved in conducting Reg 44 Visits for children’s homes, NMS3 visits for Residential Special Schools, and a range of supportive tasks for clients on request.

I have a twin passion for the roles I complete. I want to assist establishments to be the best they can, so that the experience for the young people residing within their care is as supportive, productive, and consistent as possible. I also have a desire to assist new or struggling managers of such homes to understand their roles and responsibilities, and support and encourage them to become confident and resilient in their roles, which in turn also benefits the young people living there.

Vanessa
Miller

(Consultant)

I have over 25 years of experience in working with children and families impacted by trauma. Previous roles include Responsible Individual, Head of Care/ Safeguarding, and Therapeutic Practitioner. I now work as a Consultant with Changing Outcomes undertaking mock Ofsted Inspections and Regulation 44 visits, providing mentoring and supervision, and supporting teams to develop trauma and attachment informed practice based on the principles of PACE.

I enjoy working with multidisciplinary teams and pride myself on my ability to connect with both adults and children. I have extensive experience working ‘on the ground’ in children’s homes as well as within therapy and senior management roles. I have an in-depth knowledge and understanding of children’s homes legislation, guidance and regulations, and am dedicated to using this to safeguard and attain the best possible outcomes for children.

Our Contractors

In addition to our Directors, Changing Outcomes works with several committed and talented contractors.

Their efforts are fundamental to the smooth operation of the company and their contribution is very much appreciated.

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